Welcome
Free delivery for orders over R2000. T&C’s apply.
Last updated: 16/04/2025
Thank you for shopping with Homeware & Tech. This Shipping Policy outlines the terms and conditions relating to the delivery of products purchased from our store.
We currently deliver across South Africa through our trusted delivery partner, The Courier Guy. Unfortunately, we do not offer international shipping at this time.
Once your payment has been successfully processed, your order will be prepared and dispatched within 1–3 business days.
Estimated delivery timeframes are as follows:
Please note that delivery times may vary depending on your location, product availability, and courier service efficiency.
All our orders are shipped via The Courier Guy, a reliable and widely recognised courier service in South Africa.
Once your order has been shipped, you will receive a confirmation email with your tracking number, which can be used to follow your parcel via The Courier Guy’s website:
Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order.
You will be able to view the total delivery charge before completing your purchase.
Once dispatched, you will receive an email containing your tracking number and a link to track your shipment in real time.
If you do not receive your tracking number within 3 business days, please contact us at:
The Courier Guy will attempt to deliver your parcel to the address provided. If no one is available to receive it, the courier may:
It is your responsibility to ensure someone is available to receive the package at the delivery address provided.
If a package is returned to us due to an incorrect address, failed delivery attempts, or if it is unclaimed, we will contact you to arrange redelivery.
Additional shipping fees may apply.
If your order arrives damaged, incomplete, or you suspect it has been tampered with, please contact us within 48 hours of receiving your delivery.
We may require photographs of the item(s) and packaging for claims.
If you have any questions or concerns about your delivery, please get in touch with us:
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